594 National Road • Wheeling WV • Phone: 304-232-2106 • Fax: 304-233-9511• Toll: 800-766-0268

 

 

Frequently Asked Questions

How do I enroll new hires/additions?
How does an employee enroll a newborn?
How does an employer terminate coverage?
Can I make changes to my health insurance bill?
What constitutes a qualifying event?
Who qualifies as an employee for group coverage?
What are my COBRA responsibilities as a group administrator?
What is a Preferred Provider Organization (PPO)?
What is a Point-of-Service (POS)?
What is a Health Maintenance Organization (HMO)?
What is a Section 125 Premium Only Plan?

 

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How do I enroll new hires/additions?
New hires are guaranteed coverage if enrolled when they first become eligible for coverage. Spouses and dependents are also guaranteed coverage providing they are added within 30 days of becoming eligible for coverage. Special enrollment periods are allowed for individuals who have a qualifying event, which typically are granted to those individuals who waive coverage on themselves or their spouses and/or dependents because they are covered under their spouse's plan, COBRA, etc., and involuntarily lose that coverage. Qualifying event recipients are guaranteed issue of coverage providing they enroll within 30 days of the event.

Standard enrollment/change forms should be submitted to Colleen at The Cornerstone Group. They will be reviewed for accuracy and completion and then forwarded to the insurance carrier. If additional information is required, she will contact the group administrator. In the event of an enrollment problem, you should contact Colleen, who will attempt to resolve the situation.

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How does an employee enroll a newborn?

A standard enrollment/change form for a newborn should be completed and submitted to Colleen at The Cornerstone Group within 30 days of the birth of the baby.

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How does an employer terminate coverage?
A standard enrollment/change form should be completed to include the date last worked. In most cases, the effective date will be the end of that month. If the employee wants to terminate coverage, the employer needs to indicate the effective date. The form needs to be submitted within 30 days of the event.

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Can I make changes to my health insurance bill?
Each health carrier is different, but generally you cannot make any changes to bills. You are encouraged to pay the bill, as adjustments will be made by the carrier the following month. If there is concern about an error, please call Colleen. With terminations, most carriers allow the employer to delete the employee's name from the bill. However, please check with your carrier first.

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What constitutes a qualifying event?
Some of the more common qualifying events are death, loss of employment, reduction in hours from full time to part time, a dependent child ceasing to be eligible for dependent coverage through spouse due to termination of employment, spouse takes a leave of absence and divorce/legal separation. Documentation is required within 30 days of event.

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Who qualifies as an employee for group coverage?
Owners, accountants, consultants, independent contractors are not eligible for coverage under the group contract unless they are actual employees of the group who draw a regular paycheck...compensation is usually reported to IRS on W-1 forms, not 1099 forms. Such persons must work for the group the minimum number of hours required.

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What are my COBRA responsibilities as a group administrator?
In order for a group to qualify for COBRA, it must employ 20 or more employees 50% of the time within the last calendar year. Upon being notified of a qualifying event, the employer/group administrator has 14 days to provide the necessary COBRA information. (COBRA brochures, enrollment forms, rates…the employer can charge up to 2% additional for administration fees) and notify the former employee he/she is eligible for coverage under COBRA. Such notification should be sent by certified mail. The former employee must then provide notification before the 60th day from the date the employer sends the information to elect COBRA and another 45 days to pay the premiums. If you have contracted a Third-Party Administrator, the administration of COBRA can be different. In such cases, call Colleen at The Cornerstone Group for assistance.

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What is a Preferred Provider Organization (PPO)?
A Preferred Provider Organization (PPO) is a managed care health plan with a network of physicians from whom plan members can receive care to get the highest level of benefits. Participants receive maximum benefits when their care is provided by the many hospitals and the thousands of physicians and other professional providers in a network. Participants can elect to use providers not in the network, but must pay a higher percentage of their health care costs. With a PPO, you do not have to select a primary care physician or need referrals.

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What is a Point-of-Service (POS)?
A Point-of-Service (POS) gives you access to network or out-of-network services......out-of-network services having a higher deductible and costs. Members are asked to choose a Primary Care Physician (PCP) from the network. In network POS plans operate like an HMO...you need referrals. Out-of-network level of benefits are lower. Each family member can choose a different PCP, who will coordinate the patient's healthcare by providing treatment, arranging for tests, and making referrals to network specialists. With a POS, you have the freedom to seek treatment from providers that are not in the network, although at a higher out-of-pocket cost.

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What is a Health Maintenance Organization (HMO)?
Under a Health Management Organization (HMO), you must select a Primary Care Physician, which must be picked from a designated list and then you receive all non-emergency care from network providers and must be referred for specialty care by your PCP. HMO programs generally show a strong emphasis in preventative care and provide coverage for routine annual physicals and other preventative services.

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What is a Section 125 Premium Only Plan?
Section 125 of the Internal Revenue Code allows employees to pay for their portion of employer-sponsored group insurance premiums with before-tax dollars. Employees will no longer pay federal tax, state tax (if applicable in employer's locale), or FICA on money they earn which is applied to the cost of their benefits. The result is an increase in employee take-home pay. Only firms in which employees contribute to the cost of their employer-sponsored benefit plans are eligible for POP. If employers pay 100% of the cost of these plans, there is no need for POP. It also enables the employer to save taxes, as you will save FICA matching contributions on all funds which employees are contributing towards their qualified benefits. For further information regarding this benefit, contact Gary Oblak at The Cornerstone Group.